About Med Care Solutions LLP
Company: Med Care Solutions LLP. Address: Building No. 64/60F, First Floor, Vajra Building, Shastri Nagar Colony Road, Eranhipalam, Kozhikode, Kerala, India – 673006. Email: admin@medcaresolutions.ind.in. Phone: +91 495 406 8349.
Information We Collect
We may collect personal and non-personal information when you visit our website, contact us, submit an enquiry, or interact with our services. Depending on how you interact with us, this may include your name, email address, phone number, company or organization name, address or location, product or service requirements, information provided through enquiry or contact forms, and any other information you voluntarily provide. Please avoid submitting sensitive medical information through general website enquiry forms unless it is specifically requested and necessary for the service being provided.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type and version, device type, operating system, pages visited, date and time of visits, referring website or source, and general website usage information. This information may be collected through cookies, analytics tools, server logs, or similar technologies.
How We Use Your Information
We may use information to respond to enquiries and requests; provide information about medical equipment and healthcare solutions; communicate regarding products, services, quotations, or orders; process and manage business enquiries; provide customer support and after-sales assistance; improve our website, products, and services; understand website usage and visitor behaviour; maintain website security and prevent fraudulent or unauthorized activity; comply with applicable legal and regulatory requirements; and send relevant business communications where permitted by law. We will use personal information only for legitimate and appropriate business purposes.
Enquiry and Contact Forms
When you submit an enquiry through our website, the information you provide may be used by Med Care Solutions LLP to contact you regarding your enquiry. This may include responding through email, telephone, or other contact details you have provided. We may retain enquiry information for reasonable business, customer service, record-keeping, and legal purposes.
Cookies
Our website may use cookies and similar technologies to improve functionality, understand website traffic, remember preferences, and enhance your browsing experience. Cookies are small text files that may be stored on your device when you visit a website. We may use essential cookies required for basic website functionality; analytics cookies that help us understand how visitors use our website; preference cookies that remember user preferences; and marketing or advertising cookies, where applicable, to understand engagement with marketing activities. You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
Analytics and Third-Party Services
We may use third-party services, such as website analytics, security, advertising, communication, or embedded-content providers, to operate and improve our website. These services may collect certain information about your device, browser, website activity, or interactions with their services according to their own privacy policies. Where applicable, third-party services may include analytics or advertising platforms such as Google Analytics or Google Ads. We recommend reviewing the privacy policies of relevant third-party providers to understand how they process information.
How We Share Information
We do not sell or rent your personal information to third parties. We may share information where reasonably necessary with service providers who help us operate our website or business; website hosting, analytics, security, communication, or technology providers; manufacturers, suppliers, or business partners where necessary to respond to a product or service enquiry; professional advisers; government authorities, regulators, courts, or law-enforcement agencies where required by law; and other parties where disclosure is necessary to protect our legal rights, safety, property, or business interests. We aim to limit information sharing to what is reasonably necessary for the relevant purpose.
Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss. However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, enforce agreements, or comply with legal and regulatory obligations. The retention period may vary depending on the nature and purpose of the information. When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
Your Privacy Choices and Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to request access to personal information we hold about you; request correction of inaccurate or incomplete information; request deletion where legally applicable; withdraw consent where processing is based on consent; request information about how your personal information is processed; object to or restrict certain processing; and opt out of certain marketing communications. To exercise an applicable privacy right or make a privacy-related request, please contact us using the details below. We may need to verify your identity before processing certain requests.
Marketing Communications
Where permitted by applicable law, we may contact you regarding products, services, healthcare solutions, company updates, or other relevant business information. You may request to stop receiving non-essential marketing communications from us at any time by contacting us or using an available unsubscribe mechanism. You may still receive essential communications relating to enquiries, orders, transactions, services, or other legitimate business interactions.
Children’s Privacy
Our website is intended for general audiences and is not specifically directed toward children. We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
Third-Party Websites, Links and Services
Our website may contain links to third-party websites, including manufacturers, suppliers, partners, social media platforms, or other external websites. Some features or services available through our website may be provided by third parties. These third parties may collect or process information independently according to their own privacy policies and terms. Med Care Solutions LLP does not control the privacy practices of third parties and is not responsible for their independent processing of personal information. We encourage you to review the privacy policy of any third-party website before providing personal information.
International Data Transfers
Depending on the technology and third-party services used by our website, your information may be processed or stored on servers located outside India. Where applicable, we will take reasonable steps to ensure that personal information is handled in accordance with applicable laws and appropriate safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, or applicable legal requirements. Any updates will be published on this page with a revised effective date. We encourage you to review this Privacy Policy from time to time to stay informed about how we handle personal information.
Contact Us
If you have questions about this Privacy Policy, wish to exercise an applicable privacy right, or have concerns about how your personal information is handled, please contact us. Med Care Solutions LLP, Building No. 64/60F, First Floor, Vajra Building, Shastri Nagar Colony Road, Eranhipalam, Kozhikode, Kerala, India – 673006.